Tier 2 IT Support Engineers

CF Systems are undergoing a period of rapid growth and are, as a result, recruiting for two Tier 2 Support Engineers.

CF Systems are Cornwall’s leading IT Support and services business.  With partners including Dell, Microsoft, Cisco and Kaspersky we help companies including Baker Tom, Castle Air, Whistlefish Galleries and Seasalt ensuring that IT supports their business as effectively as possible.  See our website www.cfsystems.co.uk for more information.

Reporting to: Senior Systems Engineer
Salary:  Up to £27k depending on experience

Do you enjoy working in a highly energised environment?

Is being a key part of a strongly motivated team important to you?

Would you like to have a technical role with a tremendous level of job satisfaction, every day?

 

Do the following benefits appeal to you?

 

  • 31 Days holiday per year (including bank holidays)
  • Time off in lieu
  • Paid over time available
  • Company paid personalised training plan
  • Gift package on your birthday
  • Staff games room
  • Company paid team events

 

If the answer to these questions is “yes”, then we would like to hear from you.

You will be joining a highly motivated and energetic team of professionals who value quality of work, professionalism and customer service above all things.

Supporting your team and leaving customers with a smile on their face will be paramount to you.

 

You will have a range of duties, including but not limited to:

Supporting customers on our service desk on a daily basis including automated faults resolution, customer reported fault resolution, daily housekeeping duties along with inclusion in larger Tier 3 run projects.

 

You will also have Professional Services duties including working in our dedicated workshop repairing and building systems.  In addition you will visit customer sites to repair existing hardware and install new equipment.

 

You will be supported and mentored by a Tier 3 Engineer who will work with you to create a personal training plan that benefits both you and the company.  Training materials, including required books and courses are paid for by the company.

 

You will have existing experience in a similar role as well as the ambition to play a key technical role in the continued growth of CF Systems.

 

If you would like to join the team then please apply in writing with covering letter to applications@cfsystems.co.uk