CF Systems need you!
CF Systems continue on our growth path. Not only do we have a selection of fantastic customers including the likes of Ann’s Cottage Surf, National Maritime Museum Cornwall, Opie Oils and SW Lakes (to name just a few), we are also now based in brand new, environmentally friendly offices just 5 minutes from the beach. Our expansion also means that we have opportunities for experienced, enthusiastic IT engineers who would like to further develop their careers. We are recruiting for two new roles, to apply for either please send your details via email to applications@cfsystems.co.uk
Support Technician
Reporting to: Senior Engineers
Salary: Dependent on experience
Working: 5 days per week
Location: Our offices in Portreath with field work at customer sitesDo you enjoy working in a highly energised environment where there is always something to do, you are constantly learning, and boredom never sets in?
Is being a key part of an experienced, successful and strongly motivated team who will look to support, train and help you grow important to you?
Do you want to experience all aspects of IT and learn how to fix anything and everything?
Do the following benefits appeal to you?
31 Days holiday per year (including bank holidays)
Time off in lieu
Paid overtime
Company paid personalised training plan with allocated time for learning in the working week
Gift package on your birthday
If the answer to these questions is “yes”, then we would like to hear from you.You will be joining a highly motivated and energetic team of professionals who value quality of work, professionalism and customer service above all things. CF Systems are trying to build the best culture in the industry and this role is a key part of our journey.
Supporting your team and leaving customers with a smile on their face will be paramount to you.
You will have a range of duties, including but not limited to:
Supporting customers on our service desk on a daily basis including automated faults resolution, customer reported fault resolution, daily housekeeping.
Working in our dedicated workshop repairing and building systems. In addition you will visit customer sites to repair existing hardware and install new equipment.
You will be supported and mentored directly by the company directors and Senior Engineers who will work with you to create a personal training plan that benefits both you and the company. Training materials, including required books and courses are paid for by the company.
You will have an academic qualification in IT or computing and the ambition and drive to play a key technical role in the continued growth of CF Systems and your career.You will be working with the following technologies:
• Microsoft Server Operating Systems & Windows Desktop
• Apple Mac Desktops and laptops
• Microsoft-Office 365
• Firewalls, Switches and managed WiFi
• Hyper-V & VMWare
• Microsoft 365 Exchange
• Microsoft 365 SharePoint
• VoIP phone systems
• Microsoft Azure
• Amazon Web Services
• Dell SANs and Storage
• CCTV systems
• Physical Cabling and NetworkingRegardless of your technical skills you must have/be:
• Strong communications skills and an ability to talk with customers at all levels with a good clear and friendly telephone manner
• Reliable and able to work both with and without guidance
• Able to explain issues and deal with customers with varying technical skills
• Flexible, willing to learn new skills and share knowledge
• A drive to learn, excel in everything you do and progress your careerSenior Systems Engineer
Reporting to: Company Directors
Salary: Up to £40,000
Working: 5 days per week.
Location: Time split between our offices in Portreath and remote working from homeDo you enjoy working in a highly energised environment where there is always something to do, you are constantly learning, and boredom never sets in?
Is being a key part of an experienced, successful and strongly motivated team who will look to support, train and help you grow important to you?
Do you want to experience all aspects of IT and learn how to fix anything and everything?
Are you fed up with providing mediocre support necessitated by tight time and procedural constraints when you know you can deliver more?
Would you like to have a senior technical role with a tremendous level of job satisfaction, every day?
Do the following benefits appeal to you?
31 Days holiday per year (including bank holidays)
Flexible working hours
Time off in lieu
Paid overtime available
Company paid personalised training plan with allocated time for learning in the working week
Gift package on your birthday
Ability to grow with the business into your desired role while shaping the support we offer
If the answer to these questions is “yes”, then we would like to hear from you.You will be joining a highly motivated and energetic team of professionals who value quality of work, professionalism and customer service above all things. CF Systems are trying to build the best culture in the industry and this role is a key part of our journey.
Supporting your team and leaving customers with a smile on their face will be paramount to you.
You will have a range of duties, including but not limited to:
Supporting customers on our service desk on a daily basis including automated faults resolution, customer reported fault resolution, daily housekeeping.
Responsibility for managing and delivering large professional services projects, working in our dedicated workshop repairing and building systems. In addition you will visit customer sites to repair existing hardware and install new equipment.
You will be supported and mentored directly by the company directors who will work with you to create a personal training plan that benefits both you and the company. Training materials, including required books and courses are paid for by the company.
You will also have the opportunity to manage and mentor the service desk team, building customer satisfaction and improving our service.
You will have existing experience in a similar role as well as the ambition to play a key technical role in the continued growth of CF Systems.To be successful in this role you will have experience with some or all the following:
• Microsoft Server Operating Systems & Windows Desktop
• Microsoft-Office 365
• Experience working with Firewalls, Switches and WiFi
• Virtualisation – Hyper-V
• Use of common backup and disaster recovery software
• Microsoft 365 Exchange
• Microsoft 365 SharePoint
Any experience with the following would be a plus:
• Apple Mac
• VoIP / SIP / 3CX
• VLANs
• Microsoft Azure
• Amazon Web Services
• Dell SANs and Storage
• VMWare
• Watchguard firewalls
• Ubiquity / Unifi
• Physical networking and cabling
• CCTVRegardless of your technical skills you must have/be:
• Strong communications skills and an ability to talk with customers at all levels with a good clear and friendly telephone manner
• Reliable and able to work both with and without guidance
• Able to explain issues and deal with customers with varying technical skills
• Flexible, willing to learn new skills and share knowledge and mentor other technicians
• A drive to learn, excel in everything you do and progress your career