We have been delighted by the expertise and service levels at CF Systems. Their engineers are easy to talk to, understand the needs of our business and reliable. We consider them a key partner in the continued evolution and growth of Pooleys Chartered Accountants and look forward to continuing our relationship going forward.
- David Pooley, Principal of Pooleys Chartered Accountants
Pooleys approached CF Systems in 2016 looking to move to a more reliable and proactive IT support provider.
Working through our tried and tested onboarding process, Pooleys were brought into the CF Systems support desk to give their business access to our team of qualified and experienced support engineers. Since then, they have been able to benefit from a comprehensive support service that provides complete support and cover across their entire IT infrastructure. Pooleys use a wide range of systems and software ranging from Microsoft Office products and major accounting platforms on behalf of their clients through to specialist, secure document management. All of these are managed by CF Systems to ensure that technology supports the business as efficiently as possible.
CF Systems have also worked closely with Pooleys to ensure that IT infrastructure is up to date, secure and fitted to the demands of the business. This has included specification and management of upgrades
The support that CF Systems provides has enabled Pooleys peace of mind knowing that they are protected, that key systems and data are backed up and that users are able to rely on IT to support their business functions without interruption. The CF Systems service is underpinned by comprehensive monitoring to provide early insight into issues that may arise and enable the support team to address them before they manifest themselves within the Pooleys Chartered Accountants business.