CF Systems are recruiting!

Job Title:             Tier 2 Support Engineer

Reporting to:     Head Engineer

Salary:                  22k – 25k depending on experience

We are looking for a highly motivated and enthusiastic individual to join our existing team of experienced support technicians in this rewarding role. Reporting directly to the Head Engineer in the first instance, you will be responsible for providing proactive maintenance and support for key clients and the delivery of exceptional on-site support.

Daily duties will range from; resolving client technical issues; full server side diagnosis and troubleshooting to maintain our customers’ IT infrastructure; PC and server assembly and on site troubleshooting and installation as necessary.  Candidates will need to be calm under pressure, have a positive, friendly, can-do attitude and a good sense of humour.

Hours of work                   40 hours – 5 days per week on a rota system.

Holiday entitlement        28 Days per year

Location                             Based at our offices in Redruth

The successful candidate will have a minimum of 3 years practical experience in solution delivery, being proficient or have some knowledge in the implementation and support of the following technologies:

  • WatchGuard XTM range of Firewalls
  • MS Server 2003 / 2008/ 2012
  • MS Exchange 2007 / 2010/ 2013
  • MS SQL Server
  • Windows 7/ 8/ 10
  • Unix / Linux

The Company

CF Systems is an established Microsoft Certified Managed Service Provider. The business is a very successful IT support provider which helps companies maximise their revenue and profitability by providing a tiered range of IT support services.  Acting as a company’s ‘Virtual IT department’, CF Systems provide telephone and on-site support, network and system design and supply and VOIP (Voice over IP).

CF Systems also project manage and develop a range of bespoke business software applications which include bespoke databases and the company are also planning additional product developments.

Essential Requirements

Full, clean driving licence

Experience of troubleshooting / maintaining Windows Clients 7/8/10

Experience of troubleshooting / maintaining Windows Server /2008/2012/2016

Experience of supporting end users in a domain environment

Troubleshooting TCP/IP

Ability to remain calm under pressure

Ability to work well as part of a team

Good interpersonal and communication skills

 

Highly Desirable

Experience of troubleshooting / maintaining Exchange

Sense of humour

A+, Network+, MCSA or equivalent in Win 2003/2008

TCP/IP sub netting and routing

Assembling and installing PCs and servers

Interested ?  Please email your application to applications@cfsystems.co.uk